Forum Discussion
12thfury
Mar 22, 2020Copper Contributor
Teams won't set up files
We're trying out teams as an alternative to make online meetings and files sharing easier considering everything that's going on in the world, but we can't seem to get it working. The files tab still...
- Mar 25, 2020I would raise a ticket - it helps give visibility internally their end. adam deltinger and I are chasing them this end. Looks like it's the SharePoint/OneDrive side of things at the current time.
Best, Chris
12thfury
Mar 25, 2020Copper Contributor
Hi spawnn,
No I still have the same issues. For now everthing I tried (creating new teams, deleting old ones etc. ) hasn't worked. ChrisHoardMVP has raised this to microsoft, so I'm hoping it will be resolved soon. I'm not entirely sure if its wise to create a ticket with microsoft, (or if it is at all possible considering this is a free account) but maybe Christopher can provide some advice?
Mar 25, 2020
I would raise a ticket - it helps give visibility internally their end. adam deltinger and I are chasing them this end. Looks like it's the SharePoint/OneDrive side of things at the current time.
Best, Chris
Best, Chris
- 12thfuryMar 26, 2020Copper ContributorOkay this will be the last time I bother you hehe :), but how do I make a ticket? I figured there would be an option in the app/desktop but I can't seem to find it...
- Mar 26, 2020Bottom Left corner: Help > Leave Feedback. It is raised as Support Data.
As it's a free service you won't have the ability to enter the Microsoft 365 admin centre to raise a formal ticket for investigation. However, the more they see this logged feedback pull through it'll built the momentum to escalate
Best, Chris- spawnnApr 02, 2020Copper ContributorI think I kinda solved it but this is a huge minus for MS for not providing such details...
I created new organization but named it using just letters - no spaces or any other characters. It worked. My initial org name had dots and spaces, later I tried without dots - no luck. But just letters worked... Of course you cannot change name of existing organization so you need to start over.
Why Microsoft is not giving any hints when you create org name that such rules should be applied?
Generally i noticed this app is pretty buggy... If you create channel and delete it then you can never use the same channel name for any new channel... Also if you add a user, then delete him and invite him again, then when you use @ it will hint this user 2 times (2 rows) but only one will actually work and send notification...
I hope all that will be fixed because now if you make one mistake like that - there is no option to fix it, you need to start over...