Forum Discussion
Teams wont ring on an iPhone
Hi, I have a work phone with the Teams app installed and a generic (reception) user account has been signed into Teams on this mobile. This account has also been EV enabled and has a telephone numbe...
You do not say if your work phone is Android or an iPhone. In my experience on iPhone you need to make sure that the Teams app has been open recently for it to ring. This may be because of the app management on iOS.
I have found Android to be a much more reliable OS for receiving Teams notifications and calls