Forum Discussion
Corinne1967
May 11, 2021Copper Contributor
Teams Won't Load
I cannot tell you how frustrated I am!!! My Teams stopped loading - either my own account or using a link from another person. I uninstalled it and reinstalled it but I just get a blue spinning whe...
- May 11, 2021Hi, sorry to hear that. Business or Teams free account? You can always use teams on the web https://teams.microsoft.com
As for the issue. Quit Teams (right click on the taskbar icon) and try resetting the desktop app by copy this: %appdata%\Microsoft\Teams and paste it via Start and hit enter. Delete all content in the location and start Teams again.
Mooring10
Dec 05, 2023Copper Contributor
I realize this is an older thread, but I just ran into this issue today. I have updated W11, rebooted, uninstalled Teams, reinstalled Teams, cleared the cache (deleted the files); ALL repeatedly throughout the afternoon. Teams will not load and I get the "We're sorry--we've run into an issue" and logging and/or try again does not work. I have Googled and YouTubed and followed all the recommendations I could find--still won't load. It did work several months ago, and is working on my W10 machines. Help would be apricated.
RJ_Bob_Evans
Dec 05, 2023Copper Contributor
This was the ticket for me. So much so that I keep a desktop shortcut at the ready. I use Teams about once a year so my memory is not to be trusted.
- Mooring10Dec 05, 2023Copper ContributorYes, thanks. I mentioned above that I have tried that numerous times without any success; hence my reposting the problem.
- RJ_Bob_EvansDec 05, 2023Copper Contributor
Pardon me for trying to help without wading through 2 pages of your history. Good luck.