Forum Discussion
Corinne1967
May 11, 2021Copper Contributor
Teams Won't Load
I cannot tell you how frustrated I am!!! My Teams stopped loading - either my own account or using a link from another person. I uninstalled it and reinstalled it but I just get a blue spinning whe...
- May 11, 2021Hi, sorry to hear that. Business or Teams free account? You can always use teams on the web https://teams.microsoft.com
As for the issue. Quit Teams (right click on the taskbar icon) and try resetting the desktop app by copy this: %appdata%\Microsoft\Teams and paste it via Start and hit enter. Delete all content in the location and start Teams again.
May 11, 2021
Hi, sorry to hear that. Business or Teams free account? You can always use teams on the web https://teams.microsoft.com
As for the issue. Quit Teams (right click on the taskbar icon) and try resetting the desktop app by copy this: %appdata%\Microsoft\Teams and paste it via Start and hit enter. Delete all content in the location and start Teams again.
As for the issue. Quit Teams (right click on the taskbar icon) and try resetting the desktop app by copy this: %appdata%\Microsoft\Teams and paste it via Start and hit enter. Delete all content in the location and start Teams again.
Skriddles
Feb 02, 2022Copper Contributor
Thanks for that tip. When I go to that folder (%appdata%\Microsoft\Teams) and try to delete the contents, it won't delete the files "teams-meeting-addin.log" and "teams-meeting-addin-loader.log".
- thanosdoganisMay 10, 2022Copper Contributor
Delete (almost) everything worked for me. I deleted everything I was allowed. I think periodically I will do the same.
- Feb 02, 2022Associated with the add-in in Outlook. Make sure it’s shut down, but probably not necessary to remove either.