Forum Discussion
McKayCTR
Jun 23, 2023Copper Contributor
Teams with Microsoft Modern Headset Freezing/Lagging
When using the Microsoft Modern Headset with the Teams Desktop application, it is common when attempting to pick up a phone call in our queue, that Teams will freeze or take an extremely long time to...
Alexandru_Dumitru
Aug 04, 2023Copper Contributor
Thanks for this analysis. I've come to the same conclusion (Windows 11 here).
It has to be related with the USB dongle that comes with the headset since re-plugging it solves the issue with Teams instantly...
Main reason for preferring to use the USB dongle is the red/green light that tells me if I'm on mute or not. (easier to see than the mic light in my opinion).