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McKayCTR's avatar
McKayCTR
Copper Contributor
Jun 23, 2023

Teams with Microsoft Modern Headset Freezing/Lagging

When using the Microsoft Modern Headset with the Teams Desktop application, it is common when attempting to pick up a phone call in our queue, that Teams will freeze or take an extremely long time to...
microsoft teams
Cmack0's avatar
Cmack0
Copper Contributor
Jun 23, 2023
Did you check for device updates in the Microsoft Accessory Center App? https://support.microsoft.com/en-us/topic/set-up-microsoft-modern-wireless-headset-09e4ea6a-d3d8-40cd-91e3-db7564e29171
  • McKayCTR's avatar
    McKayCTR
    Copper Contributor
    Jun 23, 2023

    Cmack0 


    I did check that, and also just attempted a Factory Reset on the Headset via this application.

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