Forum Discussion
Teams Voicemail removes a digit from the callback number for 570 area code
If someone calls an employee on Teams and leaves a voicemail; the callback number in Teams will be missing the '0' (zero) in the 570 area code. This does not happen for other area codes, and it will...
Are you using direct routing, or call plans? It's unusual for a number in the middle to be stripped out, usually beginning or end. If you are the administrator, did you create any normalization rules?