Forum Discussion
SteveP-Xerox
Apr 01, 2020Copper Contributor
Teams Video
When doing a video call in the browser, it works fine, but when using the desktop app the camera does not work. I've deleted the camera in device manager, ran the discover new hardware, to no avail. ...
Phil_M415
Apr 01, 2020Copper Contributor
SteveP-Xerox So during your meeting are you going into the "more actions" ellipses, then "show device settings"? Should be your camera in the drop-down menu.
- SteveP-XeroxApr 02, 2020Copper Contributor
Phil_M415 Yes, the camera is listed, but when I click to turn it on it gives me the error, can't access camera. But it works in the browser. Weird.
- Apr 02, 2020There have been some issues when using devices in the Teams Desktop App. Have you tried to re-start the App?
- SteveP-XeroxApr 02, 2020Copper Contributor
Yes, but it doesn't change anything. jcgonzalezmartin