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ChrisBrodie9's avatar
ChrisBrodie9
Copper Contributor
Mar 20, 2020
Solved

Teams Video Feed Corrupted

When I join a Teams meeting, or Video call someone, my own video feed looks fine for a few seconds and then goes almost completely green.   If I join a meeting first, and can see my own face on scr...
microsoft teams
  • FinalVinyl's avatar
    FinalVinyl
    Jan 19, 2021

    FinalVinyl 

     

    Found this in the release notes of 461.09

     

    • [NVENC] Colors of webcam video image on receiving end of Skype/Teams/Zoom may appear incorrect [3205912 ]
BrettConlon's avatar
BrettConlon
Copper Contributor
Dec 18, 2020

Further feedback on my earlier experience (in case it helps someone else)... unfortunately a few days after I reported that my video fixed itself, it went green again and stayed that way for another week or so. Then after I recently updated my Parallels Desktop to the latest version (16.1.1 (49141)) and I believe our company forced a Windows update around the same time the video came good again. One of those seems to have fixed my issue. It's been a few weeks now and I haven't had the green screen since then (touch-wood).

 

Brett

 

 

 

 

Lido666's avatar
Lido666
Copper Contributor
Jan 05, 2021

BrettConlon 

 

thanks for the update, i have the exact same issue you have been having again with a logi c920 camera.

 

like yourself, i upgraded to the latest  NVidia graphics drivers (latest) released before Christmas which appear to cause the issue.   a co-worker said he fixed the issue by turning off gpu acceleration in teams, but his has not worked for me.  going to roll them back now!