Forum Discussion
Teams Video Feed Corrupted
- Jan 19, 2021
Found this in the release notes of 461.09
- [NVENC] Colors of webcam video image on receiving end of Skype/Teams/Zoom may appear incorrect [3205912 ]
Interesting development. If I conference with a Android mobile user, or Chromebook user the video does not corrupt. As soon as the connection is to a PC installed version of Teams it fails. Conference with a web based user still corrupts, but it takes maybe 15 - 30 seconds rather and 2 - 3 before the video goes green. Desperate to resolve this......
Did a complete rebuild of PC with fresh WIndows 10 1909 and straight away had exactly the same issue. Replaced the old ATI Radeon R9 390 I was using with a Nvidia GTX960 I had in the cupboard, and the problem has gone away.
- ChrisBrodie9Mar 27, 2020Copper Contributor
Owen_Hile I was updated to 1909, then changed HD Camera driver to Microsoft USB camera driver. This seemed to fix the issue... for about 30 minutes and then the same thing happened again.
Fortunately I work in IT and asked the stock management guys for a newer, better laptop.
Problem Solved.
Not much of an answer, but an answer of sorts.