Forum Discussion
GToner
Sep 30, 2020Copper Contributor
Teams video crashes the internet connection when connected via ethernet cable
I have a strange issue which I can not resolve. When making video calls through my wireless internet connection everything is fine however when I make a video call through the ethernet connection...
GToner
Oct 08, 2020Copper Contributor
I have now resolved this issue. the problem was that my ethernet cable was connected into a USB C adapter which housed other connections such as a second monitor, keyboard etc, and Teams for some reason crashed when using video through this connection. I now have a single ethernet adapter that connects into my USB A drive into my surface laptop and no longer have any issues. works like a dream!
- nikolajfoFeb 09, 2021Copper ContributorI tried this method and it solved it for me as well!