Forum Discussion
briandmeer
Aug 10, 2020Copper Contributor
Teams via remote desktop cannot see local webcam
Good afternoon, We use Microsoft Remote Desktop Connection ver. 10.0.18362 to connect to our desktop pcs running on windows 10 1909. When we run Teams from the remote computer, it will not find th...
ThereseSolimeno
Aug 14, 2020Former Employee
Hello briandmeer I found this similar entry on our answers.microsoft.com tech support site. Does it apply to your situation? https://answers.microsoft.com/en-us/msoffice/forum/all/teams-is-not-detecting-my-camera-i-am-using-a/41597404-ff7f-47a0-980a-3d6b4c72d27d
briandmeer
Aug 14, 2020Copper Contributor
Thank you for your response.
I've passed the link you shared on to the technicians to try. I'll share an update as soon as they provide one.
I've passed the link you shared on to the technicians to try. I'll share an update as soon as they provide one.
- Ellie2506Jan 13, 2021Copper Contributor
briandmeer Did you find a solution?
- briandmeerJan 13, 2021Copper Contributor
Ellie2506 --The solution that was found to be the easiest was to distribute usb web cams. We were never able to determine why the built-in webcams in laptops would not work?