Forum Discussion
Teams update to 1.5.00.33362 - will not launch or crashes
Teams updated version 1.5.00.33362 will not launch correctly when users have special characters in their display name. App crashes, or prompts for a sign in which will not be successful. A simi...
I have been seeing this across 3 of our users with very regular issues. ie. not opening at least once a week. -- This is resolved by clearing the cache in %appdata%/Microsoft/Teams however constantly doing this is not ideal.
reported and verified issue: They open their PC in the morning - Teams loads as a white or black window and will not fully boot. - Windows10 users will receive message notifications but not be about to open them. Windows 11 users get nothing.
We do not see sign-in prompts however.
Locate or search for the Microsoft Teams app. Then, click the three-dots menu next to the app name and select Advanced options. Scroll down to the Reset section and click on Repair. Windows will start repairing the app and show a checkmark after the repair is complete.
Regards,
Rachel Gomez
Regards,
Rachel Gomez
- Im sorry, I do not feel like we are on the same OS.
We are using Windows 10 and/or Windows 11 with the Microsoft Teams for School/Business
I can repair from the Control Panel however if this will achieve the same resultGood morning,
any ideas where I could download the previous version?
It seems nearly impossible to find any download sources for Teams versions.
I used to have a FTP link when this last happened, but can't find it anymore 😞
