Forum Discussion
Sidney Andrews
Sep 10, 2020Copper Contributor
Teams stuck in a launch+crash loop
For about a week now, my desktop Teams client is stuck in a loop where it will follow these steps:
Teams will start
Within ten seconds, it will render the message "There was a glitch and we...
Rob_Bones
Sep 10, 2020Copper Contributor
Hi Sidney,
I've also been expericeing the same issue over the last week or so on Windows 8.1 machines only.
Setting the "Teams.exe" in compatibility mode for "Windows 7" allows Teams to launch as normal but this is not an acceptable work around for us.
Would be good to find the root cause of this issue.
- Sidney AndrewsSep 11, 2020Copper Contributor
Rob_Bones
I'm on a Windows 10 machine (Build 2004). Setting the executable to compatibility mode for Windows 7 didn't stop the crash loop.