Forum Discussion

Sidney Andrews's avatar
Sidney Andrews
Copper Contributor
Sep 10, 2020

Teams stuck in a launch+crash loop

For about a week now, my desktop Teams client is stuck in a loop where it will follow these steps: Teams will start Within ten seconds, it will render the message "There was a glitch and we...
User Interface
HenryPhillipsNimbitech's avatar
HenryPhillipsNimbitech
Bronze Contributor
Sep 10, 2020

Hi Sidney Andrews ,

 

Have you tried clearing out AppData locations too, as I know sometimes an uninstall does not get rid of everything.

 

Might also be worth clearing out credentials too.

 

Thanks

 

Henry

  • Sidney Andrews's avatar
    Sidney Andrews
    Copper Contributor
    Sep 10, 2020

    HenryPhillipsNimbitech I cleared the AppData locations and that didn't work.

    I haven't tried clearing the credentials. How would I do that?

    • HenryPhillipsNimbitech's avatar
      HenryPhillipsNimbitech
      Bronze Contributor
      Sep 10, 2020

      Sidney Andrews 

       

      I was personally thinking Windows Credential Manager (assuming you are a Windows user).

       

      And for the paranoid in me, I would clear out web credentials for good measure too.

       

      Thanks

       

      Henry

Resources