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Arunabha2021's avatar
Arunabha2021
Copper Contributor
Dec 18, 2021

Teams status has been stuck on "In a call"

My MS Teams status has been stuck on "In a call" since yesterday. The client was reinstalled and the cache cleared but to no avail. I also tried office repair. At this point, I had already signed out of my mobile device. The taskbar shows "Microsoft Teams - on the phone". After changing the status (Available) manually it stays for 15 minutes then automatically it changes to "In a call".

8 Replies

  • Kannan_Dharma's avatar
    Kannan_Dharma
    Copper Contributor
    try my script to clear the cache - https://github.com/tnjkannan/TeamsLogsGrabber
    • Arunabha2021's avatar
      Arunabha2021
      Copper Contributor
      Hello, I tried reset option many times but status remain same ("in a call").
      • AndresGorzelany's avatar
        AndresGorzelany
        MVP
        If you log off from any device that you have and then ask another person to see your status, what do they see?

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