Forum Discussion
Newtron
Aug 29, 2022Brass Contributor
Teams Status Changes During Meetings
While in an active meeting that I'm participating in, if I don't touch Teams for a period of time, my status changes to 'Away' (which is not the case), then switches back to 'In Meeting' when I perform any type of navigation inside of Teams.
I confirmed with our company support team that this is expected behavior, but Microsoft hasn't offered any clarification on their reasoning for this behavior. It should at least be configurable.
The way it functions now seems to be an odd user experience and misleading to others when attempting to contact you via Teams.
Hi Newtron,
thanks for coming back with your results.
I have done some testing myself and this is my experience: when I don't work on Teams although Teams is running in the background and I work on my computer, the status will be changed to Away after 5/10 minutes automatically.A workaround that I've found, when in a call, is to minimize Teams (it gets displayed in the bottom right corner of the screen).
Alternatively, you can try and set a "duration" for a specific status (see attachment).
I hope this works for you.
- DimitriR
Microsoft
Hi Newtron,
you can find more information here: https://docs.microsoft.com/en-us/microsoftteams/presence-admins
"Your current presence state changes to Away when you lock your computer or when your computer enters idle or sleep mode."
I think that the "Away" status simply overrides the "In a meeting state". - youthinkityoudoitBrass Contributor
I have the exact same experience. I think it is expected behavior, but the logic around that feature is seriously diluted. Newtron