Forum Discussion
Teams Shifts - Shifts blank for one user
We are trialing Teams Shifts to manage staff shifts in and out of office. It's a great tool.
We have one staff member though for whom all shifts show as blank. We have tried a reinstall, log out and in. Also confirmed in the browser version they are blank there too. I am guessing it is permission/role related, but I can't find any info anywhere on what is required. I would have thought no special permission is required, just a valid O365 license. Any advice much appreciated.
2 Replies
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to offer support until the issue is resolved.
