Forum Discussion
Teams Screenshare Over RDP Results in cursor issues
I am using RDP to get to my work laptop. At home I have 3 monitors. From left to right as you sit at the desk they are: 1 portrait 1080x1920, 2 landscape 1920x1080. When I am using Teams via RDP on this home machine and try to screenshare on Teams my cursor just snaps to the top left corner of the middle monitor and does not let me move it.
This does not happen if I share only the window of the particular program (not practical) or if I flip the portrait monitor to a 1920x1080 resolution and reconnect via RDP (again not practical).
This definitely did not used to happen and I have noticed it only in the past month. Is there any plan to fix this bug that anybody knows about?
4 Replies
- 2 years after and this issue is still present. Anyone has a solution?
For me the only thing that works is that when I have to share my screen I have to close my RDP session, set it to 2 monitors and then connect again. Only then the screen share works.Disabling WDDM graphics display driver to use XDDM instead fixed the issue for me.
Set this regkey (on the machine that you are remoting into) to 0:
https://admx.help/?Category=Windows_10_2016&Policy=Microsoft.Policies.TerminalServer::TS_SERVER_WDDM_GRAPHICS_DRIVER
specsy I encounter the same issue. Interestingly screen sharing still works on my left most monitor but attempting to move the cursor to one of the other screens results in the 'snapping back' of the cursor to the upper left corner of my primary display (center).
I've attempted to set all monitors to the same resolution (my primary was different from my two side monitors) but that did not seem to resolve the issue.
Sharing particular application windows also works fine.
rpeterson1013 @specsy have either of you found a solution to this? I'm experiencing the same issue.
