Forum Discussion

nuLL55

Copper Contributor

May 20, 2021

Solved

teams says im offline but im online

My teams say it's offline even though I'm online, can anyone help me?

microsoft teams

Deleted
May 15, 2022
If that's the point, then I'd not reccomend that option nuLL55. As, I went through some articles and I checked it out there, and abyrne215, is correct. If you have Teams installed with Office 365 included, don't unninstall Teams. It's not a risk, but you may have to install Office again.

abyrne215

Copper Contributor

May 02, 2022

Deleted

DO NOT UNINSTALL AND REINSTALL TEAMS IF: Teams was installed on your PC when a full version of Office 365 was installed. You'll end up having to uninstall all of Office and reinstall it.

In my case, I have a full version of Office 365 through my consulting company, but a basic version of Office 365 through the company I represent. I need to use the profile of the company I represent, but I need to use features from Office 365 programs on my PC.

So I sign into Teams with the company I represent. There are ongoing issues with it - one of them being that it thinks I'm offline a lot. As Microsoft can't support more than one work account on a PC - I just have to live with the issue and try to sort out the problems as they come.

Deleted

May 15, 2022

If that's the point, then I'd not reccomend that option nuLL55. As, I went through some articles and I checked it out there, and abyrne215, is correct. If you have Teams installed with Office 365 included, don't unninstall Teams. It's not a risk, but you may have to install Office again.