Forum Discussion
Teams saying session expired
Hi Forum
I hope somebody can help me.
We are an organisation which teaches people from foreign countries in danish.
All of the teachers are using Microsoft 365 A3 for Faculty.
They create classroms in teams, where they invite their students, so they can put up tasks, reminders ect.
However the teachers and I have started recieve "your session have expired, you need to update the page to continue".
It is only when we are in Lesson plan (sorry i do not know the correct term in english).
You can see it in the picture above.
"lektionsplan"
1) We are using Microsoft Teams Version 1.6.00.44.72 (64-bit). Last updated 13/3-2023. (yes I did try to update teams)
2) I tried to change timezone on sharepoint - to match our computers (+1 copenhagen).
3) I tried to remove all crendtials on windows, that had anything to do with microsoft
4) Logged in and out of my office, without it helping
5) Uninstalled and reinstalled the application
6) I also checked the Idle session Timeout - it is NOT enabled.
7) Also tried to go to the word document through the teams webapplication, where it also says
"session expired" (picture to show where it is on a team site, but picture taken from sharepoint)
So now im stuck.
Any suggestions?
- You can set idle session timeout in a couple of places, such as SPO admin center and M365 admin center. Have you looked everywhere?
Or it might be something like this https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/access-management/your-session-has-expired-error- While i understand your reply, why would it do it when i turn on my pc, and instantly says session expired? 😞
It have never done it the last 2 years of me support this company. I wonder if there was any recent change to it from microsofts side.
Yes I checked the sharepoint Administration.
I found a guide that said :
Login to SharePoint Online Admin Center
Click on “Policies” >> Access Control >> Idle session Sign-out
Turn-On the Idle session timeout and set other configuration parameters accordingly
It is said to Off.
Also followed a guide from learn.microsoft.com and it says :
Turn on Idle session timeout
You must be a member of the Global admin, Security admin, Application admin, or Cloud Application admin roles to see the idle session timeout setting.
In the Microsoft 365 admin center, select Org Settings -> Security & privacy tab and select Idle session timeout.
On the Idle Session Timeout select the toggle to turn it on. You can choose a default setting or choose your own custom time. It'll take a few minutes before idle session is turned on in your organization.
It is also said to off. So non of that helped 😞
It also only happens in lesson plan.
Not in any other files.- Best to reach out to the official support with a ticket.
