Forum Discussion

Copper Contributor

Jul 09, 2021

Teams runs for an hour after install, and then dies

This is a weird one, and my work IT department can't seem to come up with any ideas other than "reinstall teams after various 'tweaks'" (Which has now been done a dozen times) or "Reimage your PC." T...

MSTeams Diagnostics Log 7_8_2021__4_19_05_PM.zip233 KB

Copper Contributor

Jul 09, 2021

Does this mean I can cut my IT Department out of the loop, since they seem amazingly unwilling to actually troubleshoot the issue?

adam deltinger
MVP
Jul 09, 2021
Your Microsoft 365 admins needs to create a ticket and work with them to try to find the source of the issue! But I guess it’s in their best interest any way 🙂
- Tronmech
  Copper Contributor
  Jul 09, 2021
  One would think that after 8 days some sort of escalation process would kick in... But when your IT department doesn't share your reporting chain...