Forum Discussion

Michael_Linde-Hansen's avatar
Michael_Linde-Hansen
Copper Contributor
Apr 08, 2022
Solved

Teams Rooms devices keeps signing out

I have an issue with our Teams Room devices, Poly Studio X30/X50 with TC8 touchpanel along with Yealink RoomPanel. The issue consists of the various devices from time to time logs out of the account...
microsoft teams
  • xsax84's avatar
    xsax84
    May 09, 2022

    This issue it's marked as incident on M365 Portal.

    Teams Android certified devices are logging out of AAD apps
    MO372219

    Microsoft release this workaround:

    https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-rooms-and-devices/signed-out-of-teams-android-devices

xsax84's avatar
xsax84
Copper Contributor
May 09, 2022

This issue it's marked as incident on M365 Portal.

Teams Android certified devices are logging out of AAD apps
MO372219

Microsoft release this workaround:

https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-rooms-and-devices/signed-out-of-teams-android-devices

  • Stewart2035's avatar
    Stewart2035
    Copper Contributor
    Apr 08, 2024

    xsax84 So the 'fix' for Teams certified devices logging out for no apparent reason is to log them back in?