Forum Discussion
Michael_Linde-Hansen
Apr 08, 2022Copper Contributor
Teams Rooms devices keeps signing out
I have an issue with our Teams Room devices, Poly Studio X30/X50 with TC8 touchpanel along with Yealink RoomPanel. The issue consists of the various devices from time to time logs out of the account...
- May 09, 2022
This issue it's marked as incident on M365 Portal.
Teams Android certified devices are logging out of AAD appsMO372219Microsoft release this workaround:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-rooms-and-devices/signed-out-of-teams-android-devices
StevenC365
Apr 08, 2022MVP
Michael_Linde-Hansen If you look at the sign in logs for the accounts in Azure AD can you see any failed authentication attempts? It's most likely that it's attempting to sign in and some policy is preventing so it returns to the sign in screen. Second guess would be a loss of internet connectivity, or a device like a proxy interfering.