Forum Discussion
GFBTSE
Jun 22, 2021Copper Contributor
Teams Rooms Admin Center issue
Good morning - In Admin Center for our Teams Rooms, we go to Devices -> Teams Rooms to monitor health and remotely restart our Logitech Tap setups. Two of the conference rooms have shown "Criti...
Eric Marsi
Jun 23, 2021MVP
Ive seen this happen many times not just with MTRs, but also Teams phones where the data from them is not always accurately displayed in the TAC. I would suggest deleting the devices from the TAC and then factory-resetting the MTR app (Not the device). See if this resolves once they re-appear.
agrieco
Dec 14, 2021Copper Contributor
Eric Marsi Hello Eric, i have the same issue: the MTRs shows critical status, because the TV auto power off and the MTR has no connection to camera or speaker. in this case it's not a critical status, it's a warning or a notice. can i change somewhere something, that this situation didn't marked as critical? when i change the peripheral category for camera or speaker to no impact, the MTRs shows critical just the same.
thank you for your advice.