Forum Discussion
WhizFi
Sep 02, 2019Copper Contributor
Teams Room Cannot sign in
Hi, We are trying to install our first Teams Rooms system. Though the system (Lenovo ThinkSmart Hub 500) is logging onto the SRS, it is not signing in to the Ms Teams. I've checked the system...
StevenC365
Sep 02, 2019MVP
WhizFi often this kind of thing comes down to some conditional access policies or other config thats refusing the Teams Room System. If you go into AzureAD and look up the useraccount, can you see any blocked login events and their cause?
- WhizFiSep 03, 2019Copper Contributor
StevenC365 You may be right. We are working on the Azure AD side at this moment.
As there's no "reply to all" function in the forum, regarding the licensing etc. We already used this account to test on the evaluation unit and it worked without any problems.
It has an E5 license attached to it. (I know, E3 was enough too).
Yesterday I managed to download the logs, but frankly I'm not sure what I am supposed to look for.