Forum Discussion
Teams recording won't stop - new 4 hour recording every 4 hours!
Just to ask and confirm, after logging back into the meeting you stopped the actual recording in the meeting controls? Should be via the ellipsis (...)
If you did, short of deleting the meeting and seeing if that stops it, I would recommend raising a ticket to support via the Microsoft 365 admin centre. AFAIK there’s no way to stop a recurrent recording if you have already stopped it via the meeting controls after jumping back in the meeting (I.e via Powershell)
Hope that answers your question!
Best, Chris
Hi there,
I have just ran into the same issue:
- We had a Teams call yesterday with 4 other people, which I started to record.
- I didn't stop the recording when the call finished, I just assumed the recording would stop automatically after all attendees have left.
But...
- The original recording never stopped. The call took us ~40 minutes but the 1st recording shows 4 hours.
- And then the recording kept going on and on, in empty chunks of 4 hours.
- After several chunks were recorded, I decided to Join back into the meeting.
- I verified that nobody was connected ("you are the only one here").
- Via the ellipsis (...) I saw the "Start recording" button (as if Teams was not recording, but it was!)
- So I tried to start recording, wait a few seconds, and then stop recording.
- Voila! Recording stopped.
But...
- After a few hours, Teams started to record again, all by itself.
- Right now it's recording the 2nd 4 hour empty chunk after it restarted recording...
I don't think the Teams client has anything to do, as it seems to be a server issue, but do you think removing and reinstalling the Teams client in my PC may help?
Any other ideas?
Thanks in advance,
Gonzalo
I am facing the exact same issue atm - response from support yesterday: It may be a server side issue. galborja
Still - every 4 hours I get a notification for a new recording stored on ms stream.- Hi All, With the recent updates to Microsoft Teams and the End Meeting Feature released this should be resolved. Once you are meeting end you can end the meeting and the recording should stop. Please refer to the below article for the reference with regards to End Meeting Feature. https://networking-talks.blogspot.com/2020/04/new-feature-launched-in-microsoft-teams.html With Regards, Satish U
