Forum Discussion
Teams Recap
I have a customer that participates in meetings with his team and once the meeting is finished is expecting the recording to be in the new Recap tab. There are certain meetings that when he clicks on...
Hello,
banji1130
karen_dredske
I need your help..
Files recorded by the person whose account has been deleted are
Can't you restore it again??
I can't see the file in my team's recycle bin...
If you can restore this, could you tell me how to find someone who can?
For example, requesting Microsoft to restore...
banji1130
karen_dredske
I need your help..
Files recorded by the person whose account has been deleted are
Can't you restore it again??
I can't see the file in my team's recycle bin...
If you can restore this, could you tell me how to find someone who can?
For example, requesting Microsoft to restore...
In my case, all my meeting recordings are stored in my OneDrive. Therefore, I logged into my OneDrive account and retrieved my recording from the recycle bin. The file was deleted as my recordings are configured to expire after 30 days. To recover the files, you need access to that person's account/email.
- I see,
But the account owner left the company last month, so the account was deleted.
so, I won't be able to log in to that account... 😞
In this case, Is there no way to restore it?
The only person who participated in the meeting was the recorder.
I tried to find the deleted video in the recycle bin, but I couldn't even find the deleted video because I wasn't a participant.- se_eun_kim have your global administrator submit a Microsoft support ticket and see if they can find the files. They may still be there if it hasn't been over 30 days. Even after 30 days, there is a chance they are in the second recycle bin that can only be restored by the global administrator for up to 90 days.
- Okay Thanks,
Have a great day!
