Forum Discussion
Admiralman12
Sep 12, 2023Copper Contributor
Teams Recap
I have a customer that participates in meetings with his team and once the meeting is finished is expecting the recording to be in the new Recap tab. There are certain meetings that when he clicks on...
karen_dredske
Nov 28, 2023Iron Contributor
If the video file was in the OneDrive account of a user who has left your organization and it is less than 30 days since the license was removed, then the global administrator can assign the files for that user to someone else and the files can be accessed and moved to someplace where everyone who needs access has it.
https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/remove-former-employee-step-5?view=o365-worldwide
If it is more than 30 days and the files were not transferred to someone else, then they may be lost. Check with your global administrator.
https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/remove-former-employee-step-5?view=o365-worldwide
If it is more than 30 days and the files were not transferred to someone else, then they may be lost. Check with your global administrator.
se_eun_kim
Nov 28, 2023Copper Contributor
Thank you so much,
It has been more than 30 days since the file owner left the company. (Account also deleted)
We didn't back up anything because we didn't know ;(
Even in this case, is file recovery possible?
1. Delete the file owner account
2. No files downloaded (nothing backed up)
I want to recover deleted files.
Are you telling me to contact the global manager?
It has been more than 30 days since the file owner left the company. (Account also deleted)
We didn't back up anything because we didn't know ;(
Even in this case, is file recovery possible?
1. Delete the file owner account
2. No files downloaded (nothing backed up)
I want to recover deleted files.
Are you telling me to contact the global manager?