Forum Discussion
Mariam Penman
Jan 06, 2021Copper Contributor
Teams PSTN faqs and info for users
Hi! I'm involved in a project to migrate our phones to teams. I'm looking for some info on basic training and FAQs for users who will be able to make/receive calls. As a technical(ish) person, I g...
Jan 16, 2021
Hi Mariam Penman,
some basic questions are mainly how to use Teams soft client or IP phone to do normal phone call scenarios.
How can I transfer a call?
How does it work with call pick up?
What about boss/admin feature?
Does Microsoft Teams provides busy-on-busy (more German or european request)?
What about voicemail?