Forum Discussion
Teams profile photos replaced by placeholder?
about 10% are missing on my site, others recovered. Teams with it´s icon cache in desktop and mobile apps add some additional time. It is best to check in the web edition.
bc1000, interesting. I can confirm that the web app shows more users but still also about 10% missing I would estimate.
Clearing the cache under %AppData%\Microsoft\Teams\Cache made it so the client reflects the current state as well.
bc1000, thanks for the update. Still ongoing in our tenant but I agree that it's a mess.
Deleted I can confirm all profile photos appeared again.
The profile sync and workflow with all it´s different circumstances is a desaster.
bc1000, same configuration on our side, still on-prem with Exchange but I if Exchange Online was a prerequisite for Teams profile photos, why are most showing at all? The logic seems broken somewhat. I still have the ticket open being told they're still working on it.
Deleted I checked again a few minutes ago and in the web app, it´s even worse... 😞
But AAD looks better, but these are only AAD-synced thumbnails. Because we actually still have onprem-mailboxes (with exchange-hybrid running) I am not 100% sure, which source of pictures teams actually use. As I read teams use exchange online as source for pictures and with exchange hybrid, it should fetch pictures from onprem-mailboxes / onprem-exchange. HMA required.