Forum Discussion
Teams profile photos replaced by placeholder?
Hi all, starting this past Friday we noticed that the Teams user profile photos started disappearing resp. being replaced with the placeholder. I'm aware of the unification Microsoft was about...
Hmm, the only thing I can think of recently is that Teams began to honour the OWAMailboxPolicy with respect to profile pictures
https://docs.microsoft.com/en-us/MicrosoftTeams/exchange-teams-interact
I know you are not using EXO, but in the above article this suggests it can also be used in a hybrid scenario too. May be worth looking at the OWAMailboxPolicy as if this is set to false may explain why this is occurring
Best, Chris
https://docs.microsoft.com/en-us/MicrosoftTeams/exchange-teams-interact
I know you are not using EXO, but in the above article this suggests it can also be used in a hybrid scenario too. May be worth looking at the OWAMailboxPolicy as if this is set to false may explain why this is occurring
Best, Chris
ChrisHoardMVP, thanks Chris, you're always providing valuable information. I had a look at the article and verified with PowerShell that the policy is not blocking users ability to change their profile pictures in outlook on the web and I can change it with a pure online user (@onmicrosoft.com). Unfortunately, our users from our domain that is synched to AAD can't even get there as OWA access is also served from our on premises Exchange infrastructure. When a domain account attempts to start the outlook app (licence assigned) it will get redirected to our on-premises OWA. Man, that's a bummer.
