Forum Discussion
DougAtBHB
Dec 04, 2023Copper Contributor
Teams presence showing "in a call" when not
I have a strange issue where Teams shows that I am "In a call" when I'm not. I've tried the "clear the Teams cache" suggestion, but that didn't make a difference. The presence is the same whether I'm...
DougAtBHB
Dec 05, 2023Copper Contributor
Thanks for continuing to assist. The only other endpoint I have Teams on is my mobile device. I am logged in, per se, but not in a Teams meeting on it. I have restarted and even shut it down for an extended period of time to see if it was affecting presence, but it didn't make any difference.
Dec 05, 2023
Do you remember when this started to happen? any special thing?
- DougAtBHBDec 06, 2023Copper ContributorIt seems to coincide to when I gave myself full access to our conference room resources (to allow me to see who had rooms reserved). But, I'm not 100% sure that's when it started. It was definitely around that time that I noticed it. But, I removed access for a couple of hours to see if that resolved it, but it didn't.