Forum Discussion
JHarris-FIT
Feb 15, 2022Copper Contributor
Teams Phone toast notification issue
Hi all, first time posting here! We have been using Teams as our PSTN phone system for about 2 years now and it works really well. We have a pretty simple setup of one Auto Attendant with 4 options o...
- Feb 18, 2022
Looks like this is fixed for us today, its early days but all calls today have been back to normal, so fingers crossed!
harmer1155
Feb 15, 2022Copper Contributor
We've also seen this in the last couple of days, exactly the same behaviour.
Multiple queues and a single auto-attendant. Toast notifications now show the auto-attendant name rather than the call queue name, which is very frustrating for users who are in multiple queues!
I've opened a MS ticket but seems to be something on MS end rather than the local Teams setup.
- JHarris-FITFeb 15, 2022Copper Contributor
harmer1155 thanks for replying, I will also log a ticket with Microsoft and see what they say
- BobMc1240Feb 16, 2022Copper Contributorwe have also seen this past couple days, same issue