Forum Discussion
Teams Phone Contacts
CNelson80 I'm not sure what you mean when you say Teams only displays one number per contact. I just searched for an Outlook contact with two phone numbers from the Calls tab in Teams and it showed both:
As for name order, that I am not too sure about, but I can say that we do use "lastname, firstname" in our Active Directory and it has caused us a number of issues. Things like the default voicemail greeting saying "Smith, John is currently unavailable", and @mentions showing as "@Smith, John" so if you want it to just say "@John" you have to left-arrow and backspace instead of just backspace. I would recommend having your client explore the reasons why they are using "lastname, firstname" order and see if you can convince them to modernize that.
CNelson80 I'm not sure what you mean when you say Teams only displays one number per contact. I just searched for an Outlook contact with two phone numbers from the Calls tab in Teams and it showed both:
As for name order, that I am not too sure about, but I can say that we do use "lastname, firstname" in our Active Directory and it has caused us a number of issues. Things like the default voicemail greeting saying "Smith, John is currently unavailable", and @mentions showing as "@Smith, John" so if you want it to just say "@John" you have to left-arrow and backspace instead of just backspace. I would recommend having your client explore the reasons why they are using "lastname, firstname" order and see if you can convince them to modernize that.
- Ah, thank you. This helped me greatly. I am glad you pointed these possible issues out.
