Forum Discussion
Teams Personal and Teams Free not working.
I logged on to Teams' Windows app and it did not recognize my account. I then registered for Teams for Free and tried to log on to Teams' Windows app and it did not recognize my account. I worked w...
Hello, sorry but cannot reproduce the issue. When I sign into my Teams free org. I have live captioning as an option within the meeting under "More actions". When using the org/tenant switcher from the top right corner in Teams and change to my personal account (Teams for personal use) it's not available and it shouldn't be either. Can't say why you cannot see it in your Teams free org.
Seems as the support has tried many things but maybe you should force an update of the current version you're using to see if there's any difference https://techcommunity.microsoft.com/t5/microsoft-teams/force-teams-desktop-client-update/m-p/2056566
Seems as the support has tried many things but maybe you should force an update of the current version you're using to see if there's any difference https://techcommunity.microsoft.com/t5/microsoft-teams/force-teams-desktop-client-update/m-p/2056566
ChristianBergstrom When I signed up for Teams Free, I used the same email that I had for Microsoft 365 Family. Is that why the Teams Free will not show up - same emails for both?
- Hello, can't say. Maybe. If possible perhaps you need to create a new account and set up a new Teams free org.
- I set up an new email account and it attached the new email to a personal account.... This is ridiculous that I have all this difficulty just because one version of Teams does not have live captioning... Is there another way to enable live captioning or even reset Teams account to free?