Forum Discussion

Dustin_Halvorson's avatar
Dustin_Halvorson
Steel Contributor
Oct 07, 2019

Teams Performance

Will anyone from the Teams product group offer an update on performance of the windows app?  It seems like the majority of comments today are around CPU usage, memory usage, latency for chat history,...
performance
Brad Adler's avatar
Brad Adler
Copper Contributor
Jan 26, 2021

Thanks robinwilson16 

 

My Surface lasts about 15 minutes on a Teams call before it heads south. This has only happened since early Dec 2020 even though I have had this surface since Nov 2019.

 

Also, we're in mid-summer now so it might explain the Surface overheating. I don't run the aircon in my office much but might give it try.

 

I found this: https://surfacetip.com/disable-turbo-boost-on-surface/ . I recall using this with my Surface Pro 3 and 4 when they overheated. Microsoft replaced these till I ended up with the current Surface Pro 5 which I expected that the heating issue was resolved.  Do you recommend this approach in the link?

 

kirashi's avatar
kirashi
Iron Contributor
Jan 26, 2021

Brad Adler I personally do not recommend performing performance reducing band-aids to solve a software problem because paying users should not have to do this. Instead, I recommend letting Microsoft know how badly Teams is optimized so they can maybe someday rewrite it.

  • Brad Adler's avatar
    Brad Adler
    Copper Contributor
    Jan 28, 2021

    Thanks kirashi. Will hold off on the software band aid. Hopefully Microsoft can fix the issue.

     

    I did run the Surface with an air conditioner aimed at the rear of the device. This kept it quite cool and was able to run a Teams call for a couple of hours. A good experiment to prove that it is an over heating issue.