Forum Discussion
Teams Panels - check-in issues
Hey, anyone experience issues with Teams Panels check-in feature? We have seen that the "Check-In" button on the panel is there but suddenly is dissapears. When that happens the rooms is not releas...
Markus_Johansson, We are experiencing the same issue in our Teams Rooms with the Logitech panels. We first noticed the problem this week (September 23, 2024), although everything was functioning properly before. We would appreciate any solutions or additional guidance from Microsoft on this matter.
- We have seen it for a few months and raised a ticket with ms support without any success 😞
Please upvote this if you also have the need to be able to use check-in feature without a teams meeting
https://feedbackportal.microsoft.com/feedback/idea/17a7f1db-ce7b-ef11-a4e6-000d3a02a3a1- There is nothing outlined in this article that specifies that the meeting must be a Teams Meeting: https://learn.microsoft.com/en-us/microsoftteams/devices/check-in-and-auto-release
This seems to be a bug that was recently introduced.- ms say officially it should work even without teams link so guess it might be a bug at the moment. But hard to know for customer if it's by design or a bug if there is lack of good documentations out there 😞
Markus_Johansson, thank you. I agree. When we originally purchased the Teams Room licenses and Logitech Panels, a Teams meeting was not a requirement. For about a year, users were able to use the check-in feature without needing to schedule a Teams meeting. Requiring a Teams meeting is unnecessary, especially since users are meeting in person in a physical room. Very annoying...
