Forum Discussion
Teams own camera shows grey window in meetings
We Experience a problem in Teams where you can't see your own camera in meetings or the preview in settings. The other participants in meetings can see you and the user also can see the others partic...
I found this unverified article: https://www.technipages.com/fix-microsoft-teams-camera-greyed-out#:~:text=1%20Select%20Your%20Camera.%20If%20you%20connected%20an,Teams%20icon%20in%20the%20tray%20and...%20More%20
If that doesn't work....
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.