Forum Discussion
Teams Outlook contacts
Call History is any call that rings your client or you place from your client. Not 100% sure on delegate actions.
I disagree. Those contacts are indeed stored within the user's mailbox, but they are not the same set of contacts exposed in the Outlook client. In fact they seems to be stored in some of the non-IPM folders, which are transparent to Outlook and other clients.
As an example, on my company's user account I have zero Outlook contacts, yet under Teams -> Calls -> Contacts I have added few just for testing purposes. The good news is that this is going to change soon(ish), as the contacts experience in Teams is finally getting a much needed overhaul.
VasilMichev - Can you elaborate a little bit on your statement that the Calls section is soon to be updated? The more I get into the Outlook Contacts to Teams Contacts interaction, the more confused I become. I have a whole lists of practical questions to write up, but if this section is going to be a complete rewrite then there's not much point is doing so. Is there any official comment or blog post or road map item that you can refer to. I searched the road map, but I don't see anything related to this update. Thanks.
ABaerst It was something that was mentioned in an "internal" discussion we had with the Teams folks at MS, it should be coming relatively soon. I haven't actually seen it in action yet, so I cannot comment how good of an improvement it will be.
- It works just fine adding a contact, but you have to quit and restart Teams for it to pull an updated list. Also make sure your contact you create must have a phone number assigned or it will not populate in your call contacts list.
Thanks, but it absolutely seems like the contacts are coming from the cell phone contacts and not Outlook....when i search for contacts in Teams that we know are in outlook nothing comes up.
