Forum Discussion
Teams OOF put to voicemail
- Jul 24, 2020
Hi,
You have to configure your Teams settings to forward unanswered calls to Voicemail and then you can have a separate greeting when you have an Outlook auto reply active.
https://www.lync.se/2019/10/configure-your-cloud-voicemail-in-teams/
You can't have calls forwarded direct to voicemail automatic when you have an OOF active, it will first ring x seconds and then calls will be connected to voicemail.
I double checked and the missed calls are mentioned in "all users" activity feed but also in their call history as missed calls. So in the user's A activity feed and call history, who installed a call sharing group with user A and B, so also B and C are seeing in their activity feed and call history the missed calls from A, but only with the external caller's CLI so they don't know if the call was a personal one or from A.
regards,
Patrick
patrickSw Aha, the Group pickup calls, yes those are shown. There is an uservoice request to show these calls different in the call history, currently in backlog:
- patrickSwJul 27, 2020Copper ContributorGreat.
Many thanks for your quick and accurate feedback!
Much appreciated.
regards,
Patrick- patrickSwAug 03, 2020Copper Contributor
I did some tests and the OOF notification and voicemail are working after the timer I've set.
But still my application is ringing during this timer settings.
So it's disturbing on vacation that my smartphone's still receiving calls for a few seconds before the OOF is activated.
Isn't there a setting to avoid this?
Regards,
Patrick