Forum Discussion
patrickSw
Jul 24, 2020Copper Contributor
Teams OOF put to voicemail
HI, Is it already possible when I'm OOF that my Teams phone systems is automatically set to route the incoming calls to my voicemail? If not is there a workaround?
- Jul 24, 2020
Hi,
You have to configure your Teams settings to forward unanswered calls to Voicemail and then you can have a separate greeting when you have an Outlook auto reply active.
https://www.lync.se/2019/10/configure-your-cloud-voicemail-in-teams/
You can't have calls forwarded direct to voicemail automatic when you have an OOF active, it will first ring x seconds and then calls will be connected to voicemail.
patrickSw
Jul 24, 2020Copper Contributor
Hi Linus,
Something else.
When a user is a member of a call group, he receives notifications of missed calls but doesn't know if their or his personal missed calls or the one the call group whrre he is a member.
Can he deactivate this missed calls notifications of the call group where he is a member of?
Something else.
When a user is a member of a call group, he receives notifications of missed calls but doesn't know if their or his personal missed calls or the one the call group whrre he is a member.
Can he deactivate this missed calls notifications of the call group where he is a member of?
LinusCansby
Jul 25, 2020MVP
patrickSw Users should not see notifications about missed calls to Call Queues. Is it in the activity feed you see them?