Forum Discussion
patrickSw
Jul 24, 2020Copper Contributor
Teams OOF put to voicemail
HI, Is it already possible when I'm OOF that my Teams phone systems is automatically set to route the incoming calls to my voicemail? If not is there a workaround?
- Jul 24, 2020
Hi,
You have to configure your Teams settings to forward unanswered calls to Voicemail and then you can have a separate greeting when you have an Outlook auto reply active.
https://www.lync.se/2019/10/configure-your-cloud-voicemail-in-teams/
You can't have calls forwarded direct to voicemail automatic when you have an OOF active, it will first ring x seconds and then calls will be connected to voicemail.
ThereseSolimeno
Jul 24, 2020Former Employee
Hello patrickSw Maybe this will help you: https://docs.microsoft.com/en-us/microsoftteams/business-voice/set-up-policies
patrickSw
Jul 24, 2020Copper Contributor
Hi Thérèse,
Thank you for the information. I'll take look.
Thank you for the information. I'll take look.