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Dozer765's avatar
Dozer765
Copper Contributor
Sep 19, 2023

Teams on mobile is not displaying photos

Hey guys, teams on my phone is not displaying photos. I just get the broken image picture on ALL photos, even old ones that uses to appear. I've deleted cache, reinstalled, nothing seems to work. Has anyone ran into this issue? 

microsoft teams
  • ckrokus's avatar
    ckrokus
    Copper Contributor
    Nov 20, 2023

    Dozer765 

    @microsoft

    Is anyone working to solve this issue? It is not an issue for Teams on PCs only for the Teams app (potentially only on iPhones - as this is all my company uses). 

    Thanks!

    • StevenC365's avatar
      StevenC365
      MVP
      Nov 21, 2023

      ckrokus Raise a support request through the M365 admin portal to get a ticket and resolution from Microsoft.

       

      My Teams mobile is working just fine, so I would suspect it's somehow related to your devices or tenant.

  • EvanARichards's avatar
    EvanARichards
    Copper Contributor
    Sep 19, 2023
    Had this exact same issue pop up for me this past Sunday morning (Sep. 17th 2023).
    I'm assuming it's because of an update to the app. Regardless of clearing cache/data, reinstalling, restarting the device, etc. I cannot view images.

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