Forum Discussion
MattPetersen
Apr 13, 2020Copper Contributor
Teams on Mac hangs on opening until "Could not connect to server xxx.xxx.x.x" message appears
A member of my team is having an issue opening the MS Teams (Mac) app on her iMac (identical to mine). We deleted the cache files, then associated files, and re-installed Teams before posting thi...
DrN8PhD
May 18, 2021Copper Contributor
Mine is hanging again on an entirely NEW server that has no connection whatsoever to Teams. Teams is trying now 5 TIMES -- 3 to the OLD server I dont have and 2 to the NEW one -- to connect before it loads. It now also pulls the same crap on exit. This is ridiculous. It's not a NAS, it's not OneDrive, it's not ANYTHING other than an elastic storage server containing unrelated scientific data. And the fact that it tries co connect to old servers (whose info is purged from the Finder server list and any/all keychain passwords) makes me extra suspicious as to the flaw in teams. This seems like something rife for exploiting and that worries me.
kingjim1977
Jun 08, 2021Copper Contributor
we have the same issue, when users aren't in the same office as the server the Mac is attempting to connect to, removing the server connection from the users "startup items" resolved the issue for us. Presumably Teams thinks the connection is live, but cannot tell that it is offline if it remains the users "startup items"