Forum Discussion

Copper Contributor

Apr 14, 2020

Teams on Mac hangs on opening until "Could not connect to server xxx.xxx.x.x" message appears

A member of my team is having an issue opening the MS Teams (Mac) app on her iMac (identical to mine). We deleted the cache files, then associated files, and re-installed Teams before posting thi...

microsoft teams

DrN8PhD

Copper Contributor

May 18, 2021

Mine is hanging again on an entirely NEW server that has no connection whatsoever to Teams. Teams is trying now 5 TIMES -- 3 to the OLD server I dont have and 2 to the NEW one -- to connect before it loads. It now also pulls the same crap on exit. This is ridiculous. It's not a NAS, it's not OneDrive, it's not ANYTHING other than an elastic storage server containing unrelated scientific data. And the fact that it tries co connect to old servers (whose info is purged from the Finder server list and any/all keychain passwords) makes me extra suspicious as to the flaw in teams. This seems like something rife for exploiting and that worries me.

kingjim1977
Copper Contributor
Jun 08, 2021
DrN8PhD

we have the same issue, when users aren't in the same office as the server the Mac is attempting to connect to, removing the server connection from the users "startup items" resolved the issue for us. Presumably Teams thinks the connection is live, but cannot tell that it is offline if it remains the users "startup items"
- varunbhalerao
  Copper Contributor
  Jun 21, 2021
  kingjim1977 LawsonCulver I had to start using teams again. Teams starts immediately once I remove the server from my login items. Not ideal, but at least a workaround that does not have me staring at the screen waiting for apps to launch like it is 1995!
  - LawsonCulver
    Copper Contributor
    Jun 21, 2021
    varunbhalerao I noticed this morning that Teams opened without attempting to connect to my backup drive at all. I looked at the version, and I'm using 1.4.00.11161, last updated on June 18th, 2021. So perhaps the latest version fixed it?