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MattPetersen's avatar
MattPetersen
Copper Contributor
Apr 14, 2020

Teams on Mac hangs on opening until "Could not connect to server xxx.xxx.x.x" message appears

A member of my team is having an issue opening the MS Teams (Mac) app on her iMac (identical to mine).   We deleted the cache files, then associated files, and re-installed Teams before posting thi...
microsoft teams
DrN8PhD's avatar
DrN8PhD
Copper Contributor
Feb 09, 2021

MattPetersen Some issue here. I thought I was alone.

What's worse is I added a new Team -- and now I have to wait for it to try to connect to the server TWICE. Frustrating.

LawsonCulver's avatar
LawsonCulver
Copper Contributor
Mar 09, 2021

DrN8PhD I have the exact same issue.  Teams has decided that whenever I open or close it, it cannot comply until it mounts a specific network share that I have.  It's a NAS device with a folder called "backup".

With Teams closed, I unmount Backup.  Open Teams, and Teams causes the volume to be mounted before opening.

 

With teams open, I unmount Backup.  Quit Teams, and Teams causes the volume to be mounted before closing.

When I am on my work VPN they block access to my Backup volume.  This means that I have to wait for Teams to time out attempting to mount it whenever I open or close it.

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