Forum Discussion
Teams on Mac hangs on opening until "Could not connect to server xxx.xxx.x.x" message appears
A member of my team is having an issue opening the MS Teams (Mac) app on her iMac (identical to mine). We deleted the cache files, then associated files, and re-installed Teams before posting thi...
We’ve got the same issue, did you solve it?
- No not yet, have you? can't believe not more people have had it, I've had two users now. It's almost like it's remembering a link or document that has been shared but clearing those without logging in is an issue.
Matt_1975 Greetings Matt,
The problem for me was that before launching Microsoft Teams, the shared folders connected to the Mac was forced to be online. After a lot of troubleshooting my problem was solved by deleting the shared folders on the Mac, thereafter Teams could start normally.
Really wacky problem/solution though...
LinusKarlsson thanks, how do you delete shared folders? or which shared folders!
Matt_1975 Greetings,
Earlier this year I attached a shared folder to the MAC, these shared folders can be found at users and group if I remember correctly.
