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JustaUser's avatar
JustaUser
Brass Contributor
Oct 07, 2020
Solved

Teams Notification Integration with Mac OS Notifications--is is missing?

Hello All,  Teams banners are not showing up in Apple Notifications: On Catalina: 10:15:5, MS Teams (from MS Office 365),  Version 1.3.00.18164   I am getting banners, for the requisite 5 sec...
microsoft teams
Notifications
  • Ethan Stern's avatar
    Ethan Stern
    Oct 07, 2020

    JustaUser Hi there - this is currently on the Roadmap to be rolled out this month:  Feature ID: 66743

     

    Attached is a pic of what the Teams notifications settings looked like in an early preview of MacOS native notifications in Teams.  Once that rolls out you will be good to go 🙂

andrewagafonov's avatar
andrewagafonov
Copper Contributor
Mar 08, 2021
This is a problem in so many ways, starting with Teams notifications not following the look and feel of Mac, which while not critical is still annoying. But the biggest problem for me is that Teams does not show its notifications over fullscreen apps. Not everyone loves the Mac's fullscreen mode but I do and use it extensively. And I missed countless calls and messages because of it. I am forced to go to the Teams app every couple of minutes to check if I missed anything. It annoys me more and more with every passing day to the point where I'm starting to really hate Teams. It is by far the worst piece of Mac software I've ever seen. We're not talking about some big and complex improvements here that will only be useful in edge cases. It is notifications, the most basic thing of any messaging app. As basic as it gets. and Microsoft fails at it so miserably. The longer it drags on, the harder I try to avoid any Microsoft products and tell all my friends to do so as well.
  • nlundqvist's avatar
    nlundqvist
    Brass Contributor
    Mar 17, 2021
    Mostly I think this is due to when you have a screen in fullscreen mode Teams automatically switches to "Do not disturb" i.e stopping all notifications. A remediation might be to change the settings of who can bypass your "Do not disturb" mode. But then, if you are presenting anything in a teams meeting a chat/call from that person will get through.
    • andrewagafonov's avatar
      andrewagafonov
      Copper Contributor
      Mar 30, 2021
      Unfortunately, it's not that easy and DND settings do not change anything. I also asked my colleague and he didn't notice me going into DND when I switch to a full-screen app.

      The problem is that a Teams notification is not a notification. It's actually a separate window and Teams cannot create windows over fullscreen apps.

      By the way, if we're talking about DND, Teams ignoring Mac DND settings is another annoying issue and it will also be resolved if they ever implement those native notification, maybe in 50 years shrug.
      • quadnine's avatar
        quadnine
        Copper Contributor
        Mar 30, 2021

        andrewagafonov 

         

        It's starting to feel like a conflict between apple and microsoft. Where apple would like teams to use the same rules the other applications in the ecosystem use, and microsoft doesn't want to do that.  And in the mean time tens of thousands of calls are getting missed and their users suffer.

    • Payner's avatar
      Payner
      Brass Contributor
      Mar 17, 2021
      This would be a very simple issue to address. Microsoft would simply need to remove the DND feature from the Teams application, because once notifications use MacOS notification system a user would enable DND on the MacOS in Control Centre to avoid interruptions when giving presentations etc.
  • lucaseverini's avatar
    lucaseverini
    Copper Contributor
    Mar 08, 2021

    To have such basic feature still "in development" one year later speaks volume about how much Microsoft cares about good software for Apple platform.
    Perhaps is not so incorrect to think there is some other reason for this unjustifiable delay... 😉
    A famous politician once said "It's wrong to think badly of someone, but you're often right"...

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