Forum Discussion
Shellk1
May 06, 2022Copper Contributor
Teams not using my account to join meetings, making me join as guest
According to everything I have been able to find online, if you are sent a meeting link for an MS Teams meeting and you click on it when you are signed into your Teams account, it should let you in a...
Junisse
Mar 28, 2023Copper Contributor
Microsoft_Teams_team Do you have any answers for this? Thanks.
Shelk1
Mar 31, 2023Copper Contributor
Sorry for delayed reply, my account got a whole lot worse and wasn't even able to log into reply.
Sadly still no luck with working out what is wrong or why it's happening. I've spent about 20 hours in the online chats with Microsoft, on their advice, cancelled my subscription, waited 60 days and tried to set up a new account and it still didn't work. They promise you they will help you fix it but all that happens is you end up with a handful for case numbers and a whole lot of frustration and time in your life you will never get back. Just seem to go around in circles, they all have the same basic information, so each person you chat to will get you to do exactly the same thing and after 1-2 hours they say they'll escalate it, then that gets closed off with no resolution. Haven't been able to find a phone number to talk to anyone.
Honestly after all this time, it must be a problem with the app but they don't seem to care.
Sadly still no luck with working out what is wrong or why it's happening. I've spent about 20 hours in the online chats with Microsoft, on their advice, cancelled my subscription, waited 60 days and tried to set up a new account and it still didn't work. They promise you they will help you fix it but all that happens is you end up with a handful for case numbers and a whole lot of frustration and time in your life you will never get back. Just seem to go around in circles, they all have the same basic information, so each person you chat to will get you to do exactly the same thing and after 1-2 hours they say they'll escalate it, then that gets closed off with no resolution. Haven't been able to find a phone number to talk to anyone.
Honestly after all this time, it must be a problem with the app but they don't seem to care.